General Terms and Conditions
The following terms and conditions apply to all visits and services at Restaurant Dionysos. By visiting our restaurant, you accept these conditions.
Reservation Policies
Reservations can be made online via our booking system or by phone. For reservations for groups of or more people, we ask that you contact us by phone in advance.
- Free cancellation up to hours before the appointment
- A fee may apply for no-shows without cancellation (details on the reservation confirmation).
- Reserved tables are held for a maximum of 15 minutes
- For groups of or more, a deposit is required
Allergens and Food Intolerances
Your health is important to us. Please note:
- Please inform our staff about any allergies and intolerances
- Our kitchen processes nuts, gluten, dairy, eggs, and seafood
- Cross-contamination cannot be completely ruled out despite precautions
- Allergen information for each dish is available upon request
We assume no liability for allergic reactions if allergies were not specified before ordering.
Liability Disclaimers
The restaurant assumes no liability for:
- Personal items that are lost or damaged
- Clothing damage from food or beverages
- Damage caused by improper use of our facilities
Payment Terms
We accept the following payment methods: .
Gratuity is not automatically calculated and is at the discretion of the guest. Separate bills are available on request, subject to staff discretion.
Photos and Recordings
Photographing food for personal use is permitted. Professional photo or video recordings require our prior permission. We reserve the right to take photos and videos for marketing purposes. If you do not wish to be photographed, please inform our staff.
Code of Conduct
We reserve the right to refuse service and ask guests to leave the restaurant if they:
- Behave inappropriately or harass other guests
- Are visibly under the influence of alcohol or drugs
- Do not follow our hygiene regulations
Force Majeure
We are not liable for failure to fulfill our obligations due to circumstances beyond our control, including but not limited to natural disasters, power outages, government orders, or pandemics.
Complaints
If you are not satisfied with our service, please let us know during your visit so we can resolve the situation immediately. Subsequent complaints can be submitted via our contact form.
Intellectual Property
All content on this website, including texts, images, logos, and design, is protected by copyright. Use without express permission is prohibited.
Consumer Dispute Resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Subject to Changes
All prices and offers are subject to change without prior notice. These terms may be updated at any time. The most current version can always be found on this page.
Applicable Law
The laws of apply. Place of jurisdiction is , insofar as the customer is a merchant, a legal entity under public law, or a special fund under public law. For consumers, the general statutory rules on jurisdiction apply.
Last updated: | For questions, contact us at +49 3379 20 10 80